Electronic Medical Records & Practice Management Modules
Whether you’re an independent practitioner or running a thriving multi-disciplinary, multi-practitioner office, streamline your integrative medicine, wellness, and medispa (aesthetics) practice with our comprehensive platform.
Customized Charting
Every practitioner has their own preferred and unique way of engaging with patients; an effective EMR recognizes and assists practitioners in tailoring their approach to charting.
HealthForceHUB incorporates flexibility and support in creating and enhancing customizable intake and charting forms.
Custom Intake Forms: You don’t need to create all your forms from scratch or use only the templates available; with HealthForceHUB, you can pick which sections you like and then extend the forms with additional questions that are not available or the that you would like to change. Every practitioner in your practice can have their own initial and follow up intake forms.
Existing Chart Follow-up: You can quickly create follow-up charts from existing ones by importing content from previous visits, saving you time and effort.
Templates & Questionnaires
Busy practitioners need to not only minimize the time spent on repetitive tasks, but also efficiently gather information to support their personalized framework of diagnosis and treatment.
HealthForceHUB provides a library of templates and questionnaires out-of-the-box or practitioners can create their own as needed.
Custom Questionnaires: You can extend your intake forms with questionnaires supporting specific scenarios — either directly from the library or by creating our own. Have patients fill them out prior to their visits, via an emailed link or the patient portal, to improve your visit effectiveness.
Sharing Medical Records
Practitioners at times need to refer their patients to other specialists and partners, as well as receive referrals from other practices.
HealthForceHUB offers several easy channels from online document-sharing to securely facilitate patient information transfer and access.
Platform Transfer: You can easily share patient charts and documents with practitioners outside your office by selecting the items you want to send and submitting them to others directly through the platform without the hassle of email.
Point of Sale
While a simplified patient appointment scheduling and intake process is valuable, a straight-forward check-out approach is just as important to an effective practice.
HealthForceHUB makes superbill creation and payment-taking as easy as possible.
Superbills: With the click of a button, you can create receipts and invoices for patients; these can be shared through the patient portal.
Online Payments: You can take credit/debit payments within the program.
Account Statements: You can send or print multiple account statements for your patients.
HealthForceHUB proudly partners with Run Payments. More on the Integrations page.
Inventory Management
HealthForceHUB’s dispensary module tracks inventory with on-hand items, pricing, vendors and suppliers, and other details in an easy-to-manage format.
Inventory Management: As you dispense your items, the program keeps track of your inventory.
Purchase Orders: You can create, send, and receive replenishment on PO’s.
Expiring Items and Low Stock Items: You can easily view items that are low on stock or expiring, so you can replenish them in time.
Insurance Billing
Increasingly, integrative and wellness services are supported by insurance and 3rd payers; many practices want to support patients who are taking advantage of their insurance coverage to seek treatment.
HealthForceHUB has a dedicated team available to complete your insurance billing by creating and submitting claims.
You can easily coordinate with our billing specialists to simplify your billing processes further.
Reporting & Insights
As practitioners seek to grow their practice, consistent measurement and tracking of key performance metrics is necessary to improvement.
HealthForceHUB’s analytics module provides a flexible, powerful set of insights into practice performance. Report data can be organized numerous ways with pivoting, filtering, sorting, and custom categorization to generate the views you need.
Integrated Payments
The majority of practices’ out-of-pocket payments are completed with credit and debit cards or electronic checks, either at the point of sale or using a card already on file.
HealthForceHUB provides an integrated payment gateway option that allows practitioners and staff to accept, process, and track patient payments for services, inventory directly in the program.
You can take credit or debit payments within the program with the simple swipe of a card, by typing in the card details, or by using a card saved on file.
HealthForceHUB proudly partners with Run Payments.
Online Invoicing
Collecting payments can be a challenge but robust invoicing workflow can help you track which clients have yet to complete payment and make it easy for you to send them direct invoices with their balances due.
HealthForceHUB provides online invoicing that enables you to send unpaid bills to clients via email to make it easier for you to get paid.
Scheduling & Appointments
Increasingly, patients prefer booking appointments online at off-hours; practices that offer easy scheduling and convenient appointments attract and retain more clients.
HealthForceHUB scheduling module allows efficient booking using both an in-office scheduler and optional online scheduling plug-in. While managing calendars gets more complicated the larger the practice, the program makes it easy to add and adjust appointments while coordinating multiple practitioners, rooms, and locations.
Reminders, Alerts & Tasks
No-show appointments hurt business; a combination of email and text reminders is one of the most cost-effective ways practices can keep their no-show rates low.
HealthForceHUB provides email and text message reminders for patient appointments and for the plethora of other clinical and administrative next steps patients need to take. Alerts and reminders are not just for patients, they can also help practice staff keep track of their to-do list.
Patient Reminders: You can customize email and text reminders to ask patients to prepare for their visit, guide them to fill out intake forms prior to their appointments online, or complete lab or diagnostic tests.
Staff Alerts: You and your staff may need to follow up with a patient regarding treatment or respond to their phone calls or voicemails; staff tasks and alerts serve as a personalized to-do list to track all of your activities.
Patient Portal & Messaging
A patient portal is a necessity for today’s integrative practice, as it reduces patient time spent in the waiting room filling out forms, and thus delaying your schedule, and minimizes front office follow-up requests for documents and copies of plans.
HealthForceHUB’s Patient Portal encourages patients to keep their administrative and medical information up-to-date, fill out intake forms and questionnaire prior to their visits, and access their treatment plans, invoices and other documents, at their convenience, at any time and from any place.
You and your patients can also take advantage of secure HIPAA- and PHIPA-compliant messaging that keeps patients’ personal and medical information private. Patients can also use the service to directly message any members of your staff.
Relationship Management
Operating an integrative medicine clinic or a wellness business is no different than any other small-medium enterprise, it’s crucial to engage clients and ensure they come back. To do that, it is necessary to keep in touch and ensure the clientele is apprised of the latest regarding services and deals.
HealthForceHUB supports both mass outreach and more tailored, personalized communication strategies.
Newsletters: You can create aesthetically-pleasing newsletter-style emails and send them to clients to keep them apprised of upcoming events, promotions, or research.
Birthday Emails: You can send out automated birthday emails to re-engage clients.