Last updated: 03/17/2025

Introduction

HealthForceHUB (“we,” “us,” “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This document explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including integrations with third-party applications such as Google services.

Information We Collect

We collect the following categories of information:

• Personal Information: Name, email, phone number
• Usage Data: Log files, cookies, device information
• Health-related Data: Submitted via our EMR or related services
• Google User Data: When you opt into Google integrations

How We Use Your Information

We use the information we collect for purposes such as:

• Providing and maintaining our services
• Facilitating integrations with third-party platforms (e.g., Google Calendar, telehealth services)
• Improving and personalizing user experiences
• Fulfilling legal or contractual obligations
• Communicating with you about service updates, offers, or required notices

Sharing Your Information

Google User Data

If you integrate your account with Google services (e.g., Google Calendar), we will only use your Google user data to provide the relevant integration features, such as syncing appointments or generating meeting links. We do not sell or transfer Google user data to third parties, except:

• To Google as necessary to complete the integration.
• To authorized service providers (e.g., cloud hosting, scheduling platforms) under strict confidentiality agreements.
• If legally compelled by law, court order, or regulatory authorities.

We never use Google user data for advertising purposes.

Other Third-Party Integrations

For other current and future integrations (e.g., payment processors, telehealth platforms, analytics providers):

• We may share limited data necessary to enable functionality.
• Each vendor is contractually obligated to protect your data and only use it for the agreed-upon service.
• We maintain a list of current third-party vendors upon request.

General Service Providers

We work with third-party service providers who assist with infrastructure, analytics, customer support, and communication tools. These providers only access data needed to perform their tasks on our behalf.

Legal Compliance

We may disclose information when required by law or to enforce our rights and comply with legal proceedings.

Data Security

We employ physical, administrative, and technical safeguards to protect your data against unauthorized access, disclosure, or misuse.

Data Retention and Deletion

We retain your personal and usage data only for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Specifically:

• Google User Data: If you integrate your account with Google services, we retain your Google user data only as long as required to facilitate the integration. If you disconnect your Google account, we will delete any stored Google user data within 30 days.
• Other Personal Data: We retain personal information for as long as necessary to provide services, comply with legal obligations, or resolve disputes.

If you wish to delete your data, you may request account deletion by contacting us at [email protected]. Upon request, we will remove your data unless we are required to retain it for legal or regulatory compliance.

International Data Transfers

If you are located outside the United States, please note that your information may be transferred, stored, and processed in the U.S. or other jurisdictions where our partners operate.

Your Choices

• Opt-out: You may opt out of non-essential communications.
• Access & Correction: You may request access to or correction of your data.
• Revoke Google Access: You can revoke Google access at any time via your Google Account settings.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version here and update the effective date.

Contact Us

For questions or concerns regarding this Privacy Policy, contact us at: [email protected]